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Synergy Foreclosure Solutions Privacy Notice

Types of Information Collected:

You may provide us with certain personal information about you, like your contact information, addressdemographic information, social security number (SSN), driver’s license, passport, other government ID numbers and/or financial information. We may also receive browsing information from your Internet browser, computer and/or mobile device if you visit or use our websites or applications.

How Information is Collected:

We may collect personal information from you via applications, forms, and correspondence we receive from you and others related to our transactions with you. When you visit our websites from your computer or mobile device, we automatically collect and store certain information available to us through your Internet browser or computer equipment to optimize your website experience.

Use of Collected Information:

We request and use your personal information to provide products and services to you, to improve our products and services, and to communicate with you about these products and services. We may also share your contact information with our affiliates for marketing purposes.

When Information Is Disclosed:

We may disclose your information to our affiliates and/or nonaffiliated parties providing services for you or us, to law enforcement agencies or governmental authorities, as required by law, and to parties whose interest in title must be determined.

Choices With Your Information:

Your decision to submit information to us is entirely up to you. You can opt-out of certain disclosure or use of your information or choose to not provide any personal information to us.

Information From Children:

We do not knowingly collect information from children who are under the age of 13, and our website is not intended to attract children.

Privacy Outside the Website:

We are not responsible for the privacy practices of third parties, even if our website links to those parties’ websites.

International Users:

By providing us with your information, you consent to its transfer, processing and storage outside of your country of residence, as well as the fact that we will handle such information consistent with this Privacy Notice.

The California Online Privacy Protection Act:

Some FSG companies provide services to mortgage loan servicers and, in some cases, their websites collect information on behalf of mortgage loan servicers. The mortgage loan servicer is responsible for taking action or making changes to any consumer information submitted through those websites.

You Consent To This Privacy Notice:

By submitting information to us or by using our website, you are accepting and agreeing to the terms of this Privacy Notice.

Access and Correction:

Contact Us. If you desire to contact us regarding this notice or your information, please contact us at info@synergyforeclosuresolutions.com or as directed at the end of this Privacy Notice. Synergy Foreclosure Solutions, and its majority-owned subsidiary companies providing title insurance, real estate- and loan-related services (collectively, “FSG”, “our” or “we”) respect and are committed to protecting your privacy. We will take reasonable steps to ensure that your Personal Information and Browsing Information will only be used in compliance with this Privacy Notice and applicable laws. This Privacy Notice is only in effect for Personal Information and Browsing Information collected and/or owned by or on behalf of FSG, including Personal Information and Browsing Information collected through any FSG website, online service or application (collectively, the “Website”).

Types of Information Collected:

We may collect two types of information from you: Personal Information and Browsing Information.

Personal Information:

FSG may collect the following categories of Personal Information:

  • contact information (e.g., name, address, phone number, email address);
  • demographic information (e.g., date of birth, gender, marital status);
  • social security number (SSN), driver’s license, passport, and other government ID numbers;
  • financial account information; and
  • other personal information needed from you to provide title insurance, real estate- and loan-related services to you.
Browsing Information:

FSG may collect the following categories of Browsing Information:

  • Internet Protocol (or IP) address or device ID/UDID, protocol and sequence information;
  • browser language and type;
  • domain name system requests;
  • browsing history, such as time spent at a domain, time and date of your visit and number of clicks;
  • http headers, application client and server banners; and • operating system and fingerprinting data.

How Information is Collected:

In the course of our business, we may collect Personal Information about you from the following sources:

  • applications or other forms we receive from you or your authorized representative;
  • the correspondence you and others send to us;
  • information we receive through the Website;
  • information about your transactions with, or services performed by, us, our affiliates or nonaffiliated third parties; and
  • information from consumer or other reporting agencies and public records maintained by governmental entities that we obtain directly from those entities, our affiliates or others.

If you visit or use our Website, we may collect Browsing Information from you as follows:

  • Browser Log Files. Our servers automatically log each visitor to the Website and collect and record certain browsing information about each visitor. The Browsing Information includes generic information and reveals nothing personal about the user.
  • Cookies. When you visit our Website, a “cookie” may be sent to your computer. A cookie is a small piece of data that is sent to your Internet browser from a web server and stored on your computer’s hard drive. When you visit a website again, the cookie allows the website to recognize your computer. Cookies may store user preferences and other information. You can choose whether or not to accept cookies by changing your Internet browser settings, which may impair or limit some functionality of the Website.

Use of Collected Information:

Information collected by FSG is used for three main purposes:

  • To provide products and services to you or any affiliate or third party who is obtaining services on your behalf or in connection with a transaction involving you.
  • To improve our products and services.
  • for our everyday business purposes – to process your transactions, maintain your account(s), to respond to law enforcement or other governmental authority in connection with an investigation, or civil or criminal subpoenas or court orders, or report to credit bureaus;
  • for our own marketing purposes;
  • for joint marketing with financial companies; and
  • for our affiliates’ everyday business purposes – information about your transactions and experiences.

You may choose to prevent FSG from disclosing or using your Personal Information and/or Browsing Information under the following circumstances (“opt-out”):

  • for our affiliates’ everyday business purposes – information about your creditworthiness; and
  • for our affiliates to market to you. To the extent permitted above, you may opt-out of disclosure or use of your Personal Information and Browsing Information by notifying us by one of the methods at the end of this Privacy Notice. We do not share your personal information with non-affiliates for their direct marketing purposes.

For California Residents:

We will not share your Personal Information and Browsing Information with nonaffiliated third parties, except as permitted by California law. Currently, our policy is that we do not recognize “do not track” requests from Internet browsers and similar devices.

For Oregon Residents:

e will not share your Personal Information and Browsing Information with nonaffiliated third parties for marketing purposes, except after you have been informed by us of such sharing and had an opportunity to indicate that you do not want a disclosure made for marketing purposes.

For Vermont Residents:

We will not share your Personal Information and Browsing Information with nonaffiliated third parties, except as permitted by Vermont law, such as to process your transactions or to maintain your account. In addition, we will not share information about your creditworthiness with our affiliates except with your authorization. For joint marketing in Vermont, we will only disclose your name, contact information and information about your transactions.

Information From Children:

The Website is meant for adults and is not intended or designed to attract children under the age of thirteen (13).We do not collect Personal Information from any person that we know to be under the age of thirteen (13) without permission from a parent or guardian. By using the Website, you affirm that you are over the age of 13 and will abide by the terms of this Privacy Notice.

Privacy Outside the Website:

The Website may contain links to other websites. FSG is not and cannot be responsible for the privacy practices or the content of any of those other websites.

International Users:

FSG’s headquarters is located within the United States. If you reside outside the United States or are a citizen of the European Union, please note that we may transfer your Personal Information and/or Browsing Information outside of your country of residence or the European Union for any of the purposes described in this Privacy Notice. By providing FSG with your Personal Information and/or Browsing Information, you consent to our collection and transfer of such information in accordance with this Privacy Notice.

You Consent To This Privacy Notice By:

Submitting Personal Information and/or Browsing Information to FSG, you consent to the collection and use of the information by us in compliance with this Privacy Notice. Amendments to the Privacy Notice will be posted on the Website. Each time you provide information to us, or we receive information about you, following any amendment of this Privacy Notice will signify your assent to and acceptance of its revised terms for all previously collected information and information collected from you in the future. We may use comments, information or feedback that you submit to us in any manner that we may choose without notice or compensation to you.

Accessing and Correcting Information:

Contact us if you have questions, would like to access or correct your Personal Information, or want to opt-out of information sharing with our affiliates for their marketing purposes, please send your requests to info@synergyforeclosuresolutions.com or by mail or phone to: